Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size for Zara Shahjahan outfits?
Please refer to our detailed Size Guide available on each product page. Our luxury pret and unstitched collections follow specific measurements to ensure a perfect fit.
Do you offer customization for bridal or formal wear?
Yes, our bridal and couture lines can be customized. Please book an appointment through our 'Bridal Consultation' section for personalized alterations and design tweaks.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 24 hours of placement, provided they have not yet entered the production or shipping phase.
Are the colors on the website accurate to the actual product?
While we strive for color accuracy, slight variations may occur due to professional lighting during shoots or individual monitor settings.
Do you restock sold-out items?
Most of our seasonal luxury collections are limited edition. However, popular unstitched articles may occasionally be restocked. We recommend signing up for 'Back in Stock' notifications.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal for international orders, and Cash on Delivery (COD) within specific regions.